International Student Alliance (Guardian & Welfare Service) was founded in 1998, to provide high quality care and welfare support services to international students. Over the years we have grown to become the largest independent guardian company in Australia. We are the only company that can offer you a national service.
Our head office is in Melbourne. All guardianship applications are initially processed via our Melbourne office, then distributed to our local guardians throughout Australia. It is comforting for parents to know their children can transfer from city to city and still be under the care of one of our local staff at no extra cost.
We have a number of highly trained staff based in each major city in Australia, providing a national network of support and care. The majority of our staff speaks an Asian language fluently. We understand the needs of international students and will do everything in our power to ensure students have a positive and vibrant experience whilst studying in our beautiful country.
Our company has developed a national database which enables us to view the progress of students at the push of a button. This innovative software allows us to give accurate and timely information to parents and education providers on students under our care. We are confident you will be satisfied with our professional services. We are always looking for ways to improve our services and encourage any feedback or suggestions you may have. I have listed some extracts of recent feedback we have received from parents regarding our services.